Riverside apartment buildings beside a landscaped lawn

Tenant guide

A clearer way to rent.

Homes you’ll love. A straightforward process. Support all the way through.

The renting process

Five simple steps

We make renting straightforward, with clear communication and support at every stage.

  1. 1

    Find a home

    Browse our available properties and find a home that suits you.

  2. 2

    Arrange a viewing

    Book a viewing at a time that works for you.

  3. 3

    Apply and reference

    Complete an application and the referencing process.

  4. 4

    Agreement and payments

    Review and sign your tenancy agreement and make the required payments.

  5. 5

    Move in

    Get the keys and settle into your new home.

Useful information

Everything you need to know

Kitchen and dining area with French doors

Before you apply

Have your ID, proof of address and income details ready. We’ll explain the referencing process and answer any questions you may have.

Bedroom with views across the city

Your deposit

A deposit is required and is held securely in a government-approved scheme (mydeposits), in line with legal requirements.

Bathroom with a freestanding bath

During your tenancy

We’re here to help with any questions or issues throughout your tenancy, including repairs and general support.

The Tyne Bridge and Newcastle Quayside

Property inspections

Keeping things on track

For managed properties we carry out routine inspections quarterly. We always give at least 24 hours’ written notice and arrange access with you.